OK you would expect a crystal clear beach when you go to Mexico but it really wasnt as bad as the reviews below make it out to be. Luxury RegardsFrancisco JorgeGeneral Manager. Review tags are currently only available for English language reviews. We hope you had a wonderful vacation enjoying of the great food service, and top class facilities. We were disappointed that we couldn't find chips and guac/salsa at any of the restaurants except for the buffet and tex mex. The restaurants are plenty, the buffet is very good although sometimes the service for coffee or juice seemed slow. Tennis courts are nice as well.Waitresses of the Beach and swimming pool surroundings are well moved, they know how to make the guest happy and they work hard for their tip. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Refreshing our water on the hour, bringing us appetizers on the beach, evian face mists---you name it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our guests praise the restaurant and the helpful staff in our reviews. Also, if you did not have an upgraded package (Diamond Club or Hideaway), you could not use their pool area if there was no room elsewhere. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Check prices, photos and reviews. Honestly, the beach was really not as bad as we thought it would be. Diamond Club - Hideaway review: Hideaway At Royalton Riviera Cancun - See 6,530 traveller reviews, 6,748 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Hideaway @ Royalton, a resort within a resort provides a 343-room boutique section exclusively for adults in a tranquil kids-free haven. The buildings are all connected to each other, separated by glass doors in the hallways. The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,530 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Hideaway At Royalton Riviera Cancun: Recent Trip to Hide Away Diamond Club - See 6,508 traveler reviews, 6,721 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … Hideaway At Royalton Riviera Cancun: Diamond club at Hideaway Royalton - See 6,498 traveller reviews, 6,707 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We came away for my birthday and on the day were surprised on returning from the white sand beach to balloons and banners wishing me a happy birthday, a bubble bath run in our whirpool bath and a cake with a bottle of bubbles chilling next to it. Dear Daniel DThank you for choosing Hideaway at Royalton. No one in management has tried to rectify any of our issues, which believe me, there is not space enough to list. The food at the restaurants was typical ofa 4* all inclusive in Mexico. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. The Hideaway is a boutique retreat within the grounds of the Royalton Riviera Cancun. Aswell as cooled cans of bud, corona and soft drinks. As Diamond club guests, we benifited from 2 of the best butlers you can ask for. The resort grounds, pools and beach were all gorgeous. We sincerely hope we can have the pleasure of welcoming you back at our Resort once more.Luxury RegardsFrancisco JorgeGeneral Director. Now £223 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. PLEASE order the Taco Salad & Nachos. Enjoy free WiFi, free valet parking, and 2 outdoor pools. The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. Hideaway At Royalton Riviera Cancun: Disappointment! We hope to have you back soon.Luxury RegardsFrancisco JorgeGeneral Director. Please do not forget that we will be pleased to welcome you back at any time.Luxury RegardsFrancisco JorgeGeneral Director. Dear Stephanie C, Thank you very much for your amazing review, it is a great pleasure to read your nice comment about the resort and how much you liked the excellent restaurant options you had the chance to dine in. 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