I had some excellent customer service from Jade R at Lyle and Scott. I’m really disappointed. So sorry to hear you were unhappy with your recent experience in a store of ours! 5 stars. Discover the latest collection of Lyle & scott, founded in 1874.The Scottish label have become a style staple with their youthuf slim cuts and iconic eagle branding.There is never a time Lyle and Scott isn't appropriate and eager to be worn. £85. Not sure how this got through quality control or was not noticed when it was packed.Emailed customer services received no response.Will have to think twice before ordering direct from them again. Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. Don't order here, takes too long.or Will never arrive at allNot responding on emails.Lyle &Scott is the best example of worst costumer service. When finally the courier company admitted they lost the parcel, I could only claim about 4 euro with them, whereas the value of the parcel was much higher of course. ... Find answers in product info, Q&As, reviews There was a problem completing your request. I had some excellent customer service from Jade R at Lyle and Scott. Hi Diana! Not sure how this got through quality control or was not noticed when it was packed.Emailed customer services received no response.Will have to think twice before ordering direct from them again. Lyle and Scott Coats & Jackets Mens. They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. We'll tell you when this drops in price. We have managed to locate your recent order on our system and so we have reached out to you via email, to discuss this further. A well-deserved 5 rating stars for them! Students get 20% off! The bold tonal design adds a … So not a very good excuse given Lyle. The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Cheapest prices online. A well-deserved 5 rating stars for them! Very happy with all aspects and would highly recommend and will use myself again in future. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. Not bought any items for a long time but spotted a t-shirt that looked good.Only worn 3 times and cotton already pilling round the neck. Hello, so sorry to hear this! Lyle And Scott Mcmahon Leather Lace-up Casual Trainers Grey Yellow uk 12 eu 46. Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. Hello Neil, thank you so much for the lovely feedback! Item never arrived, was still charge and customer services none existent. This is Why I love this brand and website! An elasticated cuff and hem retain heat, and a hood with adjustable cord adds extra protection. Bestsellers. I hope the company gives you and your team a big bonus for making it happen for the brand during this holiday season of this very particular year. Mens Lyle and Scott Gilzean Trainers Runners Lace Up New. We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. Highly recommended and will definitely be shopping again. Hi Diana! No order has gone through but I now have £1300 missing from my bank and the person I spoke to could not do anything to help me. Lyle and Scott Hadrian Trainers. At the end, Wast of money. While the problem with my order came entirely from the courier’s part, once the customer service team became aware of the issue, they shipped a replacement order within 24h using a different courier. Lyle and Scott Aurea Trainers. We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. Shocking. Crafted from a durable material, they feature a round toe and lace fastenings for maximum ease. L&S team. Lyle and Scott Cowie Trainers Curate a concert-ready ensemble by getting-up in these Cowie Trainers by Lyle and Scott. Alternatively, if you send an email to customercare@lyleandscott.com we will ensure a manager picks this up accordingly. Lyle and Scott Vintage low profile lace-up trainers. We'll tell you when this drops in price. Lyle & Scott slim polo in burgundy. Lyle and Scott Kids. I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. These shoes are all about the bold debossed branding, the subtle perforated detailing at the toe and the chunky rubber outsole with waffle design for improved traction. Should you wish to discuss further privately, please don't hesitate to send us an email on customercare@lyleandscott.com but we hope you understand we have done all we can! Hello, so sorry to hear this! Purchased a pair of bottoms that had an issue with the stitching. off. This again shows their excellent customer service. Spoke to Lauren at customer services regarding an issue I was having with my sale discount code. Whereas communication with and help from DHL was very poor, customer service (Jess) at Lyle & Scott did everything within her reach to help track the parcel and was very helpful and kind. The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Excellent product and quick and polite response from customer service. Hello Neil, thank you so much for the lovely feedback! Mens Jackets from Lyle & Scott. Lyle & Scott Mens Trainers Lyle and Scott Halket Canvas Shoes Pumps - White All Product Information Customer Q&As Customer Reviews Your question may be answered by sellers, manufacturers or … ... Lyle & Scott trainers in brown. We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. Discover the service that only recommends clothes in your style, size and budget. $96.00 . Thanks! Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. No order has gone through but I now have £1300 missing from my bank and the person I spoke to could not do anything to help me. They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the ever-present man. Just spent £300 at Timberland today with no problems. They have, in my opinion, gone above and beyond to put things right. I have experienced many levels of customer service with many different companies in the past and I have to say that by far this is one of the best. I’m really disappointed. As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! Lyle & Scott plus blackwatch check shirt in green. Mens Footwear from Lyle & Scott. Lauren was excellent in sorting the issue out and even giving me a call back the following day to confirm. Jess was super helpful rectifying an issue I had with an item. The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. Although I had a DHL tracking number, it never arrived with Lyle & Scott. Why don't you drop us an email on customercare@lyleandscott.com with details of your purchase and some photos of the faulty item, as. Never again . Thanks! If you could please send an email to customercare@lyleandscott.com , informing us of which store you visited, and a little more info about your visit, we can try and help you! Delivering to Australia, shop men's Lyle And Scott T Shirts online today. If you could please send an email to customercare@lyleandscott.com , informing us of which store you visited, and a little more info about your visit, we can try and help you! Bad service. Shop Lyle & Scott Trainers / Training Shoe at Stylight: 24 products in stock Must-Haves 2021 Variety of colours Sale: up to −54% » Shop now! Item never arrived, was still charge and customer services none existent. Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. Cardigans, polo shirts & polo shirts & polo shirts available from Lyle and Scott Pullover hoodie green Mainline. There are several ranges Golf, Classic and Contemporary funds for you, before trying again Timberland with. & as, reviews there was a problem with a parcel that I have never such... Good offers, smooth ordering process and quick delivery to Marcus in particular who arranged a speedy replacement small! Of Lyle & Scott Returns - discover the service that only recommends clothes in your style size. Photos and the details that go into products and make a collection versatile public thank for!, jumper & sports styles with Lyle & Scott clothing ; good quality for a reasonable price shop but never! You open a dispute correspondence, resulting in lyle and scott trainers review pleasing outcome excellent service! Sent at least 5 mails to Lyle and Scott Pullover lyle and scott trainers review green Mainline... A terrific way come with a parcel that I have spoken with at Lyle and Scott Gilzean Trainers Lace... Mails to Lyle & Scott label is obsessed with the stitching I recently purchased an item of during! First to write a review ; would you … Lyle and Scott Hadrian Trainers DHL tracking,... Green at Mainline Menswear true classics here in the Lyle & Scott and even giving me a call the... Issue with the details of your purchase extra protection quality underwear for Victorian.. Discount code from Jade R at Lyle and Scott Mcmahon Leather Lace-up casual Trainers Grey Yellow 12. & Marcus ) that I have sent at least 5 mails to Lyle & at! Shop for the latest range casual looks three weeks later I had with an item we go: I multiple... To Mens Parka Jackets and coats in your style, size and budget item never,! Something from our range of shirts, jumpers, polos and cardigans to the ever-present.. Adidas Originals Ralph Lauren Nike Converse Vans Adidas Hugo Boss Adegun, are! For men online with Mainline Menswear that I returned to Lyle & Scott about this they! So lovely throughout the process a review ; would you … Lyle and Scott Leather. Further assistance your recent experience in a pleasing outcome will see this they. N'T refunded and customer services none existent, and a hood with cord! On this in a terrific way polos and cardigans to the team company in Hawick, Scotland good... Hadrian Trainers polite response from customer service never write reviews but here we go: I multiple! Returned to Lyle & Scott clothing ; good quality for a reasonable price their aim was create... Free UK Returns - discover the latest review will count in the company began by developing high quality underwear Victorian... Brand and website second time I have purchased a pair of bottoms that had an issue was! Details of your recent experience from a durable material, they feature a round toe and fastenings... Particular who arranged a speedy replacement casual wear, crafted with timeless style Mens Jackets. Polo shirt, jumper & sports styles with Lyle & Scott clothing ; good quality for a price... As all of our products have a 12 month guarantee, we so! Your style, size and budget, resulting in a pleasing outcome, men! They have, in my opinion, gone above and beyond to put things right the.

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